ICInnovaCore Digital

Our services

Everything your business needs from IT

Four core services that work on their own or together as a complete managed solution. Every agreement is tailored to your organisation, with clear service levels and fixed monthly pricing.

ICT Support

Proactive management for your entire technology environment

Your technology should be an asset, not a daily frustration. Our managed ICT support keeps your workstations, servers, networks and peripherals monitored, patched and performing — before small issues become business-stopping problems.

  • Proactive monitoring & maintenance
  • Network design & management
  • Cyber security essentials
ICT Support in detail

Cloud Support

Migrate, manage and optimise with confidence

The cloud promises flexibility and resilience, but only when it's set up properly. We help Australian organisations migrate, manage and optimise their cloud environments without the jargon or the bill shock.

  • Cloud migration
  • Microsoft 365 management
  • Backup & disaster recovery
Cloud Support in detail

Digital Systems Support

Keep your line-of-business applications running smoothly

Modern organisations run on a web of interconnected systems — practice management software, accounting platforms, CRMs, point-of-sale and industry-specific applications. When they falter, so does your business.

  • Application administration
  • Systems integration
  • Vendor management
Digital Systems Support in detail

Remote Helpdesk Services

Fast, friendly support the moment your team needs it

When something breaks, your people shouldn't have to wait hours for help. Our remote helpdesk is staffed by experienced, Australia-based technicians who answer quickly, speak plainly and resolve the vast majority of issues on first contact.

  • Senior Australian technicians
  • Rapid remote resolution
  • Full ticket transparency
Remote Helpdesk Services in detail

Not sure where to start?

Book a free IT assessment and we'll recommend the right mix of services for your organisation — with no obligation and no sales pressure.

Book a free assessment